Ever had a vendor relationship that just didn't click, but you couldn't give up on the brand you love? Tune in to hear my latest quick tip on navigating tricky vendor dynamics and how a little communication magic can make all the difference in your spa's success!
Julie’s QUICK TIP Takeaways
1. Spot the Stars—And Demand Better
Recognize the vendor partners who truly support you. The ones who go out of their way, like Zoe who braved a two-hour drive to keep her promise, are the ones you need on your team. If you’re not getting that dedication, don’t settle—escalate it to someone who will make it happen.
2. Treat Business Like Personal Relationships
Remember, this industry is all about personal connections. Your business relationships should be nurtured with the same care you’d give a friendship. If it’s not working, address it openly, and if it can’t be fixed, move on to partners who align with your goals and values. Your success depends on finding people who are in it with you!